MISLUX POLICY ON AUTHENTICITY
Authenticity is the cornerstone of MISLUX. We staff trained, in-house professionals including gemologists, horologists, art appraisers and apparel experts who work to ensure that every item sold is 100% authentic and in beautiful condition.
MULTI-POINT INSPECTION AND EVALUATION
All items are put through a multi-point, brand-specific authentication process by a trained team of luxury experts headed by our Senior Director of Authentication & Brand Compliance before they are accepted for consignment. We inspect all goods for appropriate brand markings, date codes, serial tags and hologram stickers. Everything passes through our strict authenticity tests before it is curated into daily sales. Our fine jewelry and watches are authenticated and appraised by our gemologists and horologists and each piece comes with a valuation certificate. Art items are thoroughly researched and validated by our team of fine art specialists.
MISLUX’s authentication process is unique to MISLUX and independent of any brands. Brands identified are not involved in the authentication of the products being sold, and none of the brands sold assume any responsibility for any products purchased from or through the website. Brands sold on MISLUX are not partnered or affiliated with MISLUX in any manner. However, MISLUX fully cooperates with brands and state and federal agencies seeking to track down the source of counterfeit items, which includes revealing the contact information of consignors submitting counterfeit goods.
GOODS DETERMINED TO BE COUNTERFEIT
MISLUX does not accept fake or counterfeit merchandise of any kind. If we suspect that a submitted consignment is not authentic we will contact the consignor in an effort to establish the items authenticity.
HOW TO AUTHENTICATE DESIGNER HANDBAGS AND CLOTHING